Shipping Policy
1.How long does it take for Panmi Parts to deliver?
1.1 The Products are in Australia
Panmi Parts Australia provides Standard and Express Delivery - Australia wide via reputable shipping service providers.
It takes 1-2 business days to dispatch. A tracking number will be allocated to your order once your item has been dispatched.
| State | Standard delivery | Express delivery |
|---|---|---|
| NSW | 2-4 business days | 2-4 business days |
| VIC | 3-5 business days | 2-4 business days |
| QLD | 3-5 business days | 2-4 business days |
| ACT | 3-4 business days | 2-4 business days |
| SA | 3-5 business days | 2-4 business days |
| WA | 5-6 business days | 3-5 business days |
| NT & TAS | 7-10 business days | 3-5 business days |
*Note: The information above is an estimate of delivery times provided by our courier partners.
1.2 The Products are in China
Panmi Parts provides Air and Sea transport - International wide via reputable shipping service providers.
It takes 10-15 business days to dispatch by air. A tracking number will be allocated to your order once your item has been dispatched.
It takes 30-35 business days to dispatch by sea. A tracking update will be allocated to your order once your item has been dispatched.
International Shipping Lead Times*
*Note: The information above is an estimate of delivery times provided by our courier partners.
2.How do I check my delivery status?
A tracking number will be allocated to your order once your item has been dispatched.
Kindly check your account /
email for the related invoice and tracking number. If you have not received your
tracking number, kindly Contact Us.
To track your order, kindly refer to the details below of your referred courier.
| Courier | Contact Details |
|---|---|
| Australia Post | Phone: From within Australia: 13 7678 From overseas: +61 3 8847 9045 |
| Couriers Please | Phone: 1300 361 000 |
| Fastway / Aramex Australia | Phone: 1300 327 8929 |
| Startrack | Phone: 13 23 45 |
| Toll | Phone: 13 15 31 |
3.What are the shipping fees ?
3.1 The Products are in Australia
| Order Subtotal | Standard delivery | Express delivery |
|---|---|---|
| Orders Under $100 | $10 | $15 |
| Orders Over $100 | Free | $15 |
3.2 The Products are in China
| SUBTOTAL | STANDARD DELIVERY(BY AIR) | STANDARD DELIVERY(BY SEA) |
|---|---|---|
| Weight Under 3kg(incl 3kg) | $80 | / |
| Weight Over 3kg | / | $60 |
4.What should I do if my order is delayed?
If your order has not reached you within the stipulated days, kindly contact the related courier service provider directly. Otherwise, kindly Contact Us for further assistance.
